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Salon Appointment Policies

  • Please arrive five minutes before scheduled appointment.

  • Please arrive mascara-free.  It is always best if you arrive with no makeup at all, as the eye pads and lash tape may have trouble staying in place if you are wearing even foundation or powder, but I do have cleansers and makeup remover if you need to do it when you get here.

  • We have a 24 hour cancellation policy.

  • Skin sensitivities and allergies are extremely rare and your safety and care are of my utmost concern.

  • We use the highest quality products and the most up-to-date techniques and sanitation protocols in the industry. However we are not liable for reaction due to our products. If you are concerned, we recommend a patch test several days before your appointment. Please call to schedule.

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Cancellation Policy

We understand last-minute emergencies pop-up. However, if you are unable to make your scheduled appointment with your eyelash technician, please contact us as soon as possible to reschedule. We require 24 hours.  Rescheduling/Cancellations less than 24 hours from appointment time or clients who no-shows without notice will be charged 50% of the appointment fee.

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Late Arrivals

If you arrive late we will not be able to extend your appointment time.

If you arrive more than 15 minutes late we will have to reschedule and we will charge 50% of the appointment.

Please be respectful and considerate of your Eyelash Technician and other customers, and try your best to be on time.

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