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salon policy

salon safety



Our recliners are not anchored or weighted at the bottom. Children under 18 not receiving services are NOT allowed on recliners at anytime! DO NOT leave ANY children unattended on or beside the recliners. DO NOT use your recliner as a step stool. DO NOT sit on the edge of the seat, armrests or on the backrest as this could make the recliner tip over. DO NOT exceed maximum capacity of 275 pounds. Please use caution with elderly and disabled persons, and do not leave them unattended!




We love your children, but it’s always best if you can avoid bringing them to your appointment. No children under the age of 8 are allowed in the salon area while getting a lash ll. If you arrive with children, you may be rescheduled and will forfeit your deposit. The salon oor is an occasionally slippery, concrete surface, which provides very little traction. Children under 18 not receiving services should not be unsupervised in our facility. Please also be mindful that we are a small salon. The Fire Marshall does not allow us to have many people in the salon at one time, so with the techs and their clients, it leaves us little room for extra people. Also, due to the use of sharp tools, hazardous equipment, and harsh chemical products, we politely ask that young children do not wander about our facility unsupervised. Children under 8 are NEVER permitted on our recliners, as they could be a tip over hazard. We appreciate that young children over 8 years old may need to accompany a family member in our Beauty treatment rooms, so we ask that clients be mindful of possible hazards before entering. If you are in our salon, you are acknowledging that our salon can be hazardous to unsupervised children and that we are not responsible for any injuries to any children brought to our salon. Please understand that for many of our clients, this is their relaxation time. Please help us keep the Environment peaceful and quiet.


  • Now that you have lovely eyelash extensions, please take note of these tips to maintain them.

  • With proper care and fills your eyelashes can last indefinitely. Think about it like getting your nails filled in.

  • Lashes are fully neblized and are fully cured before you leave your appointment.

  • Do not use a spa, sauna or pool for the first 24 to 48 hours.

  • Avoid pulling or rubbing your eyes.

  • Do not use eyelash curlers with your extensions. Curlers can cause breakage to your natural lashes. With proper application you will not need them.

  • ONLY use oil-free makeup remover. Oils may loosen or compromise the bonding glue used in the process . We recommend using a Bella Lash eyelash cleanser made specifically for eyelash extensions. We have an everyday lash cleaner with makeup remove or a deep cleanser.

  • If your eyelashes are tangled or crossed over, use the Spoolie given to you during your appointment to gently brush them straight and put them in place. Extra Spoolies provided upon request at 4 for $1.00

  • You can purchase a longer life lash sealer or coating to extend the wear of your lash extensions in between fills. We recommend Bella Lash Intelliseal

  • Proper hygiene is very important. Please keep lashes clean by regular washing. Twice daily for oily skin. We have a special foaming lash bath eyelash cleanser available online or in our salon. We recommend Bella Lash - Lash Detox.

  • Use only mascaras that are safe for eyelash extensions, no oil-based or waterproof mascaras. We have extension safe mascaras available for purchase at your appointment, or online. Only apply the mascara to the tips of your lashes, when possible. We carry Bella Lash Natural, Perfect or Volume mascara.

  • After showering avoid rubbing lashes, it best to blot them with a towel and let them air dry. You can also dry the lashes by using a hair dryer on the cool setting and blowing them dry from the bottom up. It makes them curlier and fluffy.

  • Use care when applying facial and eye creams to avoid the lash line. Many oil-based products will break down the bonding glue used to adhere the eyelash extensions to your natural lashes.

  • We recommend fill in touch-up appointments every two to four weeks to maintain your new eyelash extensions.

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client policies

Salon Appointment Policies

  • Please arrive five minutes before scheduled appointment if you need to do paperwork

  • Please arrive early if you need to remove your makeup, we cannot extend your time

  • Please arrive mascara-free.  It is always best if you arrive with no makeup at all, as the eye pads and lash tape may have trouble staying in place if you are wearing even foundation or powder, but I do have cleansers and makeup remover if you need to do it when you get here.

  • We have a 24 hour cancellation policy.

  • Skin sensitivities and allergies are extremely rare and your safety and care are of my utmost concern. However, we are not liable for reaction due to our products. If you are concerned, we recommend a patch test several days before your appointment.

  • We use the highest quality products and the most up-to-date techniques and sanitation protocols in the industry. However we are not liable for reaction due to our products. If you are concerned, we recommend a patch test several days before your appointment. Please call to schedule.


Cancellation Policy

We understand last-minute emergencies pop-up. However, if you are unable to make your scheduled appointment with your eyelash technician, please contact us as soon as possible to reschedule. We require 24 hours.  Rescheduling/Cancellations less than 24 hours from appointment time or clients who no-shows twice without notice will be charged 50% of the appointment fee as a non-refundable deposit. A third no show will result in 100% non-refundable payment in full before your service can be booked. We reserve the right to refuse service for any reason, including no show and cancellations


Late Arrivals

If you arrive late we will not be able to extend your appointment time.

After 20 minutes, you are considered a no call / no show.

We do occasionally run behind, and

you may call to see if it is feasible to move your appointment back,

however, this is not guaranteed.

Please be respectful and considerate of your Eyelash Technician

and other customers, and try your best to be on time.

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